Cancellation & Refund Policy
At Twish, we strive to ensure a smooth and satisfying shopping experience for every customer.
• Your order is eligible for a refund only if delivery has not been completed or fulfilled.
• In the event that your order cannot be delivered, we will process your refund within 7 business days from the date your cancellation request is acknowledged and accepted.
• Once delivery is successfully completed, the order cannot be cancelled, and no refund will be granted.
• For any refund-related queries or requests, please contact our customer support team at care@twish.me.
We appreciate your understanding and support.